Shipping Information

UK Delivery

All orders are shipped via Royal Mail Tracked 24 and 48 services for reliable and secure delivery.

Standard Delivery:

• Orders under £19.99: £6.99
• Orders £20–£29.99: £4.99
• Orders £30–£49.99: £3.50
• Orders £50+: FREE

Orders ship within 24 hours and typically arrive within 3 days.

Next Day Delivery: Available from £3.50 extra – order by 3pm for next-day arrival.

Saturday Delivery: Available – order by 3pm Friday for weekend delivery.

International Delivery

We also offer international shipping on all products excluding Jellycat. Rates and delivery times vary by location – details are available at checkout.

Returns Policy

Hassle-Free Returns

We want you to love your purchase! If you’re not completely satisfied, you can return your item within 30 days of purchase for a refund. Here’s how:

1. Email us at customer.service@contempo.pro to let us know you’d like to make a return.

2. Send the item back to us in its original condition.

Please note that return shipping costs are the responsibility of the customer unless the item is faulty. For more information, read our full Refunds Policy.

Exchanges

Changed your mind on the colour, or picked the wrong size? We’re happy to sort it. We don’t do a direct swap, so it works like this: send the original back for a refund using the steps above, then place a new order for the one you’d rather have. Same 30 day window, and it works the same way whether you’re in the UK or overseas.

Contempo is built on a clear and intentional set of values that guide every buying decision, supplier partnership, and customer interaction:

Originality – We avoid anything generic or overdone. We seek the unique, the overlooked, and the surprising.

Curiosity – We’re led by that “ooh, what’s this?” moment. If we’re excited, you will be too.

Playfulness – Whether it’s a cheeky candle or a pun-filled notebook, we believe our products should make you smile.

Design-Led Thinking – We obsess over how things look and feel. Beautiful packaging, clever design, meaningful form—these matter.

Inclusivity – Our shelves reflect a spectrum of personalities, tastes, and price points. Great design shouldn’t be elitist.

Independence – We champion small makers, independent brands, and ideas that don’t follow the crowd.

Because every festive season needs at least one mischievous helper with excellent shoes.

Meet Jellycat Eldo Elf – the charming Christmas companion ready to sprinkle joy, giggles and a touch of magic wherever he lands.

With his rosy cheeks, soft pointed ears and deep green elf hat (pom-pom included, naturally), Eldo is dressed to impress in his berry-red suit, velvet boots and neat little belt. He’s delightfully soft, wonderfully cuddly and full of classic Jellycat character.

Measuring 30cm tall with a 23cm sitting height, Eldo is the perfect size for storytime snuggles, shelf displays, or bringing extra cheer to your Christmas décor. Bean-filled for that satisfyingly squishy feel, he sits beautifully wherever you perch him.

• Super-soft festive elf plush

• Velvet hat, curled boots & embroidered details

• Sitting Height: 23cm

• Dimensions: 30cm x 8cm x 7cm

• Suitable from birth

Ideal for little ones, collectors or anyone who loves a cosy Christmas touch, Eldo pairs perfectly with more seasonal friends in our Soft Toys and Christmas collections.

Bring home Eldo Elf – the sweetest helper you’ll ever recruit for the holidays.